Online Technical Support Programs

Technical support specialists have a variety of responsibilities, including evaluating usefulness of software programs; installing, modifying, cleaning and repairing computer hardware and software; overseeing daily performance of computer systems; responding to users questions and problems; running automatic diagnostic programs; training computer users in new hardware and software; and writing training manuals.

A variety of training options exist for becoming a technical support specialist. Some jobs require a bachelor's degree in computer science or information systems, while others only require a computer-related associate's degree or a professional certification, such as the popular A+ certification.

From an entry-level position, with additional training or education, you can go on to a supervisor or managerial role, or you may be able to design products as a software engineering instead of assisting others in how to use them. Degrees and certifications are available online for those students who need flexibility for family or work obligations.

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Grand Canyon University

There's still time to apply to Grand Canyon University and pursue your education. Learn more today!

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South University, Online Programs

As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

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Saint Joseph's University

Founded by the Society of Jesus in 1851, Saint Joseph's University (SJU) has been developing the minds and abilities of men and women in a challenging academic environment steeped in the enriching Jesuit tradition of cura personalis (care of the entire person).

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Charter College Online

You can advance your career with a degree from Charter College Online.

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