dcsimg
Go

Online Technical Support Programs

Technical support specialists have a variety of responsibilities, including evaluating usefulness of software programs; installing, modifying, cleaning and repairing computer hardware and software; overseeing daily performance of computer systems; responding to users questions and problems; running automatic diagnostic programs; training computer users in new hardware and software; and writing training manuals.

A variety of training options exist for becoming a technical support specialist. Some jobs require a bachelor's degree in computer science or information systems, while others only require a computer-related associate's degree or a professional certification, such as the popular A+ certification.

From an entry-level position, with additional training or education, you can go on to a supervisor or managerial role, or you may be able to design products as a software engineering instead of assisting others in how to use them. Degrees and certifications are available online for those students who need flexibility for family or work obligations.

Matching School Ads


Grand Canyon University

There's still time to apply to Grand Canyon University and pursue your education. Learn more today!

Grand Canyon University Online

South University, Online Programs

As a student at South University, Online Programs, you will receive the same quality instruction, variety of learning options and level of service found at the campus locations.

South University, Online Programs Online

Saint Joseph's University

Founded by the Society of Jesus in 1851, Saint Joseph's University (SJU) has been developing the minds and abilities of men and women in a challenging academic environment steeped in the enriching Jesuit tradition of cura personalis (care of the entire person).

Saint Joseph's University Online

Charter College Online

You can advance your career with a degree from Charter College Online.

Charter College Online Online

Matching School Ads